Versand innerhalb der Schweiz

Wie lange dauert der Versand?

All orders are processed within two business days and sent with Swiss Post Priority service.

Wo ist meine Bestellung?

As soon as your order has been processed, you will receive a shipping confirmation email with your tracking number.

Warum fehlen Artikel in meiner Bestellung?

Depending on the size of your order and availability, it may arrive in two separate packages. If this is the case, please look out for an email from us updating you.

Wie kann ich Änderungen an meiner Bestellung vornehmen?

If you need to make any changes to your order, please email us at [email protected] or call us at +41 44 210 04 06, and we will gladly make the necessary changes.

Wie kann ich Artikel zurückschicken?

Returns or exchanges can be easily communicated via our portal, www.pelikamo.com/returns kommuniziert werden. Gekaufte Artikel können innerhalb von 60 Tagen nach Erhalt zurückgegeben/umgetauscht werden.

Place the item you would like to return/exchange back into its original packaging, use the return label provided, and bring your parcel to your nearest Post Office. As soon as we receive your return, the item will be refunded/exchanged.

Internationaler Versand

Wohin liefern Sie?
We ship worldwide for a flat fee of 20 CHF.
Leider können wir derzeit keine Bestellungen nach Deutschland versenden.

Wie lange dauert der Versand?
Please allow 2-5 working days for your order to arrive, depending on your location. For express shipping, please get in touch with us at [email protected].

Wo ist meine Bestellung?
As soon as your order leaves our warehouse, you will receive a tracking number via email to track your order on www.dhl.com.

Muss ich zusätzliche Kosten zahlen?
We cover all import fees and customs duties, meaning you will have no hidden additional costs when you receive your parcel.

Wie kann ich Änderungen an meiner Bestellung vornehmen?
If you need to make any changes to your order, please contact us at [email protected] or +41 44 210 04 06, and we will gladly make any necessary changes.

Wie kann ich Artikel zurückschicken?
Returns or exchanges can be easily communicated via our portal, www.pelikamo.com/returns. Purchased items can be returned/exchanged within 60 days of receipt. All returns must be sent back i